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Trust and safety services are crucial in monitoring online content, mitigating risks, ensuring integrity, and safety across your entire digital presence. Our expert teams combine advanced algorithms and machine learning with human understanding and values to protect both your company and your users.
Teleperformance is pleased to announce that we have joined the Children Online Protection Laboratory, working with a global group of stakeholders and the French Government to make new strides in safeguarding online experiences for children.
The Children Online Protection Laboratory was launched in 2022 by French President Emmanuel Macron to create safer experiences for children online by bringing together key stakeholders working to protect children from harm in digital spaces.
Teleperformance plans to engage with the work of the Laboratory in addition to our ongoing work on online safety with the Teleperformance Trust & Safety Advisory Council launched in July.
To find out more about our work in Trust and Safety, please reach out.
Joining the Laboratory further reinforces our commitment to child online safety, given our work in creating safe and trusted platforms free of harmful content, particularly for children.
Teleperformance is committed to supporting the Laboratory as it explores, promotes, develops, and evaluates solutions that can improve online safety, including enforcing child safety policies more effectively to ensure age appropriateness of content viewed by children.
We are pleased to be the first digital business services company that provides content moderation services to be part of the Laboratory. We look forward to sharing our content moderation-focused perspectives through this initiative.
Many businesses, non-profit organizations, and governments are part of the signatories. These include key child safety-focused organizations like the WeProtect Global Alliance, Point de Contact, E-Enfance, and UNICEF. Governments such as Spain, the UK, the US, and others are also supporters of the Laboratory.
Shaping safe online interactions
Engaging panel
Farah Lalani, Teleperformance's Global VP for Trust & Safety Policy, and presenters, explore the risks to children online as they are quickly evolving given advancements in generative AI, new regulations related to age assurance, and new trends in children’s behavior online.
Our reputation precedes us
For the third consecutive year, Teleperformance was recognized as a Leader in Everest Group’s PEAK Matrix® for Trust and Safety — Content Moderation Services. This recognition allows us to continue striving for the best when it comes to utilizing adaptive technology, security, and cybersecurity capabilities, as we continue to blend together the power of innovation and care to our employees.
Abhijnan Dasgupta, Practice Director, Everest Group
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